Saturday, October 16, 2010

Actions Scream Louder Than Words

Yes, I know it is "Actions speak louder than words."  However, I know that isn't strong enough.  Many of the companies that I work with come to me with "situations".  When I ask the owner or the manager how they would handle the situation, unfortunately I tend to get an answer in the neighborhood of "do as I say, not as I do."  Why not?

You can have every rule written down at work and at home, but they will constantly be broken when you break them.  Yes, you.  As a manager, owner, parent, or role model you are being watched.  If you need to address a situation, take a look at how you have handled it in front of the offender.  Chances are really good, they just mirrored your behavior.

If we want things done a certain way, then we need to do them that certain way.  Using the excuse that you have authority or are in a different category doesn't work.  Having it written down and then acting against it, doesn't work.  Telling someone to do something and then you not doing it, doesn't work.  Mimicking the behavior you want and the processes you desire, can work.  Let your actions scream the words you are trying to convey (without actually screaming). 

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